Privacy Policy
Last Updated: June 15, 2026
1. Introduction
Digital Arena NYC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services at our physical location.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account or membership
- Sign up for our newsletter
- Participate in tournaments or events
- Make a reservation or booking
- Contact us with inquiries or feedback
- Complete forms on our website
This information may include:
- Name, email address, phone number, and mailing address
- Username and password
- Payment information
- Gaming preferences and skill levels
- Profile pictures or avatars
- Birth date (to verify age eligibility)
2.2 Automatically Collected Information
When you visit our website, our servers may automatically log standard data provided by your web browser. This may include:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent
- Referring website
- Geographic location (city/country)
2.3 Cookies and Similar Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
3. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, operate, and maintain our services
- Create and manage your account and membership
- Process transactions and send related information
- Send administrative information, such as updates, security alerts, and support messages
- Respond to inquiries and offer support
- Improve our website and services
- Conduct research and analysis to better understand our customers
- Personalize your experience and deliver content relevant to your interests
- Organize and manage tournaments and events
- Send marketing communications (with your consent)
- Prevent fraudulent activities and enhance security
- Comply with legal obligations
4. Data Sharing and Disclosure
We may share your information in the following situations:
4.1 Third-Party Service Providers
We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, and customer service.
4.2 Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4.3 Legal Requirements
We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.
4.4 With Your Consent
We may disclose your information for any other purpose with your consent.
5. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
6. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information:
- Right to Access: You have the right to request copies of your personal information.
- Right to Rectification: You have the right to request that we correct information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
7. Children's Privacy
Our services are not intended for individuals under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.
8. California Privacy Rights
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). These include:
- The right to know about personal information collected, disclosed, or sold
- The right to request deletion of personal information
- The right to opt-out of the sale of personal information
- The right to non-discrimination for exercising CCPA rights
9. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.
10. Updates to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Digital Arena NYC1432 Broadway Avenue
New York, NY 10018
Email: [email protected]
Phone: +1 (212) 673-5294